Subject of the Contract
By "online" sales contract, it is meant the distance contract, namely the legal transaction concerning movable goods and/or services stipulated between a supplier, Watchparts di Califano Luca, Via Matteotti, 28, 84014 Nocera Inferiore, VAT number 04091790651 (hereinafter supplier) and a consumer and/or customer (hereinafter customer) within the framework of a distance selling system organized by the supplier which, for this contract, exclusively employs the distance communication technology called "internet".
Each purchase transaction will be governed by the provisions of Legislative Decree no. 185/99 and, as far as concerns the protection of privacy, it will be subject to the legislation referred to in Law no. 675/96 and subsequent amendments. All contracts, therefore, will be concluded directly through the access by the consumer and/or customer to the internet site corresponding to the address www.watchpartsitaly.com where, following the indicated procedures, they will conclude the contract for the purchase of the goods. For distance contracts with consumers, the regulations provided for in Section II of Legislative Decree no. 206 of 6 September 2005 are explicitly recalled.
General Acceptance of Sales Conditions
By electronically sending the confirmation of their purchase order, the Customer unconditionally accepts and undertakes to observe, in their relations with watchpartsitaly, the general conditions and payment conditions transcribed below, declaring to have read and accepted all the indications provided to them under the aforementioned rules, also noting that watchpartsitaly itself does not consider itself bound by conditions other than those previously agreed in writing.
Selling Prices and Purchase Methods, Product Availability
All selling prices of the products displayed and indicated on the website, which constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code, are inclusive of VAT. The VAT rate is automatically calculated and displayed at every stage of purchase and added. A contribution for shipping expenses will be requested from the customer, clearly displayed before finalizing the order, variable depending on the weight, dimensions, and destination of the order itself. The purchase contract is perfected by the exact completion and expression of consent to the purchase manifested through online adhesion or with the signing of the order form attached to the electronic catalog present on the website. The customer can pay for the ordered goods using the indicated payment services.
Buyer's Obligations
The consumer and/or customer undertakes and obliges, once the "online" purchase procedure is completed, to print and keep these general conditions, which, moreover, they will have already seen and accepted as a mandatory step in the purchase, as well as the specifications of the product subject to purchase, in order to fully satisfy the condition set out in articles 4, 5, 52, and 53 of Legislative Decree no. 206/2005. The customer undertakes to collect the ordered goods; a penalty of Euro 50.00 plus shipping and storage costs is fixed in the event that the package is not collected for a just cause. The buyer is strictly prohibited from entering false and/or fantasy data in the registration procedure necessary to activate the procedure for executing this contract and the related further communications; personal data and email must be exclusively the real personal data of the buyer and not of third parties, or fantasy. It is expressly forbidden to make multiple registrations corresponding to the same person or to enter third-party data. watchpartsitaly reserves the right to legally pursue any violation and abuse, in the interest of and for the protection of all consumers. The Customer indemnifies watchpartsitaly from any liability arising from the issuance of incorrect tax documents due to errors related to the data provided by the Customer, as the Customer is solely responsible for the correct input.
Jurisdiction and Competent Court for Any Dispute
Any dispute relating to the application, execution, interpretation, and violation of contracts for purchases made "online" through the website is subject to Italian jurisdiction; except for cases provided for by art. 63 of Legislative Decree no. 206/2005, any dispute between the parties regarding the application, execution, interpretation, and violation of this contract will be under the exclusive jurisdiction of the Court of Nocera (SA).
Payment Methods:
Paypal: Payment is made through the secure PayPal system, a company of the eBay group. It is not necessary to be a PayPal user to complete the purchase transaction.
Cash on delivery: Cash payment upon delivery of the package. This payment method always incurs an additional cost which will be highlighted during the ordering process.
Tracking:
Deliveries of watchpartsitaly products can be easily monitored by the customer. The staff provides a code to use to view the order status on the websites of partner couriers.
Product Delivery, Shipping Costs, Cash on Delivery Contribution, and Minimum Order:
The order processing time is indicative. Courier pickup times and office opening/closing hours may affect order processing. watchpartsitaly will not be held responsible for delays in processing in case of non-collection by the courier, closures, local holidays, strikes, and/or any other unforeseeable circumstances not directly attributable to watchpartsitaly. The couriers used do not make advance phone calls. Indicatively, the goods will be delivered by watchpartsitaly to the courier within 24 hours. Orders will only be processed with fully available merchandise. watchpartsitaly exclusively delivers with express courier, which in turn undertakes to deliver the goods within 48 hours for the South of Italy, 24 hours for the North, and 72 hours for internal areas of the Peninsula, Sardinia, and the smaller islands; for shipments abroad, the courier generally delivers within 96 hours. Shipping prices vary depending on the weight of the package, and the system will charge the fees based on the weight of the goods and the type of payment chosen to complete the order.
A supplement is provided for payment on delivery.
There is no minimum order required.
Right of Withdrawal
Returns - European Directive Legislative Decree no. 206/2005
Under the directive (Legislative Decree no. 206/2005), the customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations.
The right of withdrawal can be exercised by the customer within 14 working days from the receipt of the purchased goods. The customer must notify watchpartsitaly of their intention to exercise this right.
To allow watchpartsitaly to allow the exercise of this right, the user must communicate:
Invoice number and date;
Description and quantity of the products to be returned (in case of partial withdrawal);
Bank details to be used to arrange the transfer for the returned goods (unless other form of accreditation).
The notice of withdrawal can be communicated by email to the address ordini@pentawatch.com; however, it is advisable to send a registered letter to the address watchpartsitaly di Califano Luca, Via Matteotti 28 Nocera Inferiore 84014, (SA).
If the delivery of the purchased products has taken place, the customer is required to send them within 14 days of receipt to the address indicated above.
The goods must be returned intact, unused, complete with all their parts, and in the original packaging (bags and packages). The customer is responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the goods, and therefore not with due diligence.
The refund will be made within 14 days from the date of explicit communication of the exercise of the right of withdrawal by the customer.
Shipping Conditions and Product Warranty
Upon receipt of the package, it is necessary to check that it has the intact seal and is in perfect condition. Otherwise, it is likely that the package has been opened during shipping and the contents stolen. If a tampered package is accepted, there is no possibility of making a claim. Please note that under DLGS 22/5/1999 no. 185 and subsequent amendments, the goods travel at the risk and peril of the recipient, so watchpartsitaly is not responsible for any thefts or damages. For completeness of information, we report an excerpt from the legislative decree that regulates this topic: DLGS 22/5/1999 no. 185 on contracts concluded at a distance. "Commercial relations of sale are governed by these sales conditions as per current Italian legislation. The Supplier makes shipments to the Customer with selected express couriers, and the goods travel freight prepaid with transportation and/or shipping expenses being the full responsibility of the Customer. These expenses and any other charges related to the transport and/or shipment of the products are calculated and detailed in the order confirmation and purchase invoice or calculated as the final amount in the tax receipt. Upon receipt of the goods at their address, the Customer must check the integrity of the packages. In the event of discrepancies and/or differences, it will be the Customer's responsibility to refuse the package, under penalty of forfeiting their rights in this regard."
To avail of the warranty on purchased items, you must send an email indicating the order number, order date, and defect found to ordini@pentawatch.com. Our customer service will proceed to replace the defective product and resend it to your address. The warranty will not apply in case of negligence, carelessness in use, and maintenance of the product. Any non-conformity of the products must be reported within ten (10) days of receipt of the goods. The return shipping costs remain the responsibility of the Customer. Products that have been tampered with and/or opened will not be accepted and will be returned to the sender.
The package must be securely and reliably packaged; we are not responsible for any damages that the product may suffer due to insufficiently safe and protected packaging.
NOTICES
watchpartsitaly sells products compliant with current regulations and made with raw materials allowed by the European Community and the European Safety Agency.